Our People
.jpg)
Dedicated Team of Travel Professionals
Our dedicated team of Travel Professionals staff are amongst the most experienced and well travelled Consultants you will find. Their depth of knowledge is second to none and they will be happy to impart this knowledge to you in planning your trip.
We pride ourselves on providing our clients with a personalised, tailor-made and creative travel service in a professional & confidential 'boutique' environment. Our aim is always to exceed your service expectations.
STAFF PROFILES ~ Each staff member can help you with any area you wish to travel to, however, they all have their own particular areas of expertise. This team of highly qualified Consultants have the combined experience to provide you with the answer to whatever your travel requirements are ... you can even email them direct with your requirements.
TRAVEL CONCEPTS ~ One of Australia's most experienced agencies.
MEL HAYCOCK Managing Director 28 Years Travel Experience
Speciality areas: Luxury Hotels, Spas, Touring & Cruising - Conferences & Seminars, Special Interest Groups and Study tours - Leisure travel to Italy, France, Spain, Austria, Greece, Croatia, Morocco, Oman, UAE, Iran, Egypt, Israel, USA, Canada, Argentina, Brazil, South Africa, China, Burma, Laos, Cambodia and Vietnam ... plus the gourmet delights of Tuscany, Provence, Margaret River and Tasmania ~ Mel also loves luxury cruising and recently returned from a Silverseas cruise to Iceland and a Seabourn cruise to the Baltics ... his favourites are; Seabourn, SeaDream, Silverseas and Orion Expedition Cruises. mel@travelconcepts.com.au
DAVID BRANDON ~ "ICCA Accredited" Director 29 years travel experience.
Accredited Cruise Consultant' qualification with the International Cruise Council.
Special areas include Six Star Cruising and Luxury Hotels. David has personally experienced Silversea cruises, Seabourn Cruises, Crystal Cruises, Regent Seven Seas cruises, SeaDream Yacht Club and Oceania Cruises. Has recently stayed at the Plaza Hotel New York, Coworth Park in Ascot, Bovey Castle in Devon, The Goring Hotel in London and Grand Hotel Stockholm to name a few. david@travelconcepts.com.au
DONNA KRANAS Senior Consultant 28 Years Travel Experience
Passionate about travelling as an educational life experience and works in her hobby. Special interest in active travel including ancient cultures, history and sites, and particularly being ‘off the beaten path’.
Has travelled to New Zealand, Pacific Islands, Malaysia, Sumatra, Sabah, Bali, Thailand, Nepal, China, Japan, Hong Kong, Singapore, Maldives, South Africa, Argentina, Peru, USA, Canada, Britain and Ireland,
Morocco, Egypt, Jordan, Tunisia, Libya, Turkey, Russia, Latvia, Lithuania, Poland, Slovakia, Hungary, Romania, Slovenia, Croatia, Italy, France, Switzerland, Austria, Portugal, India and heading to Bhutan shortly. donna@travelconcepts.com.au
ISABELLE van BENTUM Senior Consultant 24 Years Travel Experience
Speciality areas: Leisure travel to Asia (i.e. Mekong river cruising), Europe ( especially BENELUX, France, Spain’s Andalucía), Brazil, Caribbean islands. Isabelle is Dutch by birth and lived in The Netherlands for 38 years and Spain for 1 year and is very familiar with all parts of Continental Europe. She loves active travel, such as skiing in Courchevel and has just returned from a river cruise through France. ivb@travelconcepts.com.au
DIANE SCHWARTZ Senior Consultant 17 Years Travel Experience
Leisure travel to UK, Ireland, USA, Canada, Switzerland, Italy (Villa stays), Greece, Austria, Germany, France (especially south France), Berlin and Prague. New Zealand, Fiji, and Japan. Recently returned from Shanghai and Terracotta Warriors at Xian. Cruised Australia to Italy via Panama Canal and Caribbean and returned via Africa. Recently cruised part of Scandinavia on Hurtigruten Cruise. Visited Darwin & Wildman Wilderness Lodge. Special interest in ancient historical sites (Diane has a Bachelor of Arts degree from UQ in Ancient Rome, Greek & Egyptian History and early North America), art, architecture, wine and food. dianes@travelconcepts.com.au
CARMEN FORD Senior Consultant 27 years travel experience
"ICCA Accredited Cruise Consultant" qualification with the International Cruise Council.
Speciality areas: Carmen has travelled to most unfrozen countries and specializes in personalised itineraries through Europe, especially her favourites of Italy, France, Spain, Morocco & Greece and more recently, Slovenia, Croatia, Japan and Russia. She has just cruised on the new Orion II in Borneo and she has also cruised on and loves the luxury cruise lines like Seabourn , Regent & Orion. Carmen knows all the great little B&B's and off the beaten path things that make your holiday one of those memorable experiences.
carmen@travelconcepts.com.au
LYNN LAW Senior Consultant 40 Years Travel Experience
Speciality areas: Everywhere! - Lynn has lived in New York, Vancouver and Jordan and specialises in tailor-made arrangements to suit individual needs. Her knowledge of USA, Canada, South Pacific, North Africa & the Middle East, Vietnam, Laos and Cambodia, coupled with 'Round World' airfares as well as Special Interest Tours (especially Ladies Shopping Tours) make Lynn a great 'all rounder'
GILDA McMANUS Senior Consultant 25 Years Travel Experience
"ICCA Master Cruise Consultant" qualification with the International Cruise Council.
Speciality areas: Corporate travel specialist. Gilda loves cruising the Caribbean, Mediterranean and South Pacific. Gilda is also our resident expert on "family" itineraries to Asia, Europe, North America and the South Pacific. gilda@travelconcepts.com.au
THE CRUISE CENTRE: (a subsidiary of Travel Concepts)
Cruising is now the fastest growing sector of the travel industry ~ worldwide!
Because of this we set up a specialised Cruise division, eight years ago, with dedicated Cruise experts to service this important part of the travel industry.
"The Cruise Centre" is now the largest Cruise agency in Brisbane and also the most qualified with the International Cruise Council of Australasia, with more ICCA accredited cruise consultants than any other agency.
ELIZABETH CLARKE ~ Cruise Manager & "ICCA Master" 25 years travel experience.
‘ICCA Master Cruise Consultant' qualification with the International Cruise Council.
Speciality areas: Alaska, Canada, USA, Mexican Riviera, South America, Asia, South Pacific, Europe, Africa and the Middle East ... Seabourn cruises, Orion Kimberley cruises and Tauck Tours in particular.
Elizabeth has an incredible knowledge of which ships are cruising where, and "what's on offer". elizabeth@thecruisecentre.com.au
ANDREA DONALD ~ "ICCA Master" Cruise Consultant 42 years travel experience.
"Master Cruise Consultant' qualification with the International Cruise Council
Enthusiastic about all cruising from small ships to ocean liners. Personally enjoys the mainly smaller (& mid size) ships which visit the “ off the beaten track” ports, with in depth onboard lecturers, eg; an Alaskan cruise on Prince William Sound. Andrea’s main highlights are; River cruises in Europe, the Mekong and Borneo; Adventure travel in the Kimberley; Touring in the Canadian Rockies, The Netherlands, Slovenia, UK, Spain and WW1 battle fields in Northern France. andrea@thecruisecentre.com.au
LOLA SCHERMA ~ "ICCA Master" Cruise Consultant 10 years Travel Experience
‘ICCA Master Cruise Consultant' qualification with the International Cruise Council.
Speciality areas: Cruising throughout Australia, New Zealand, South Pacific and Europe, especially around Italy where she enjoys speaking the language! River cruising through the Netherlands, Germany and Rhine areas. Leisure travel to USA, UK, Thailand, Bali, China, Singapore, Fiji, Mauritius, Egypt and parts of the Middle East. Especially loves all the luxury cruise lines and gorgeous island resorts! Lola brings all her experience, passion and expertise to make her clients' vacations all they dreamed them to be!
ROBYN STEVENS ~ "ICCA Accredited" Cruise Consultant 16 years Travel Experience
"ICCA Accredited Consultant" qualification with the International Cruise Council.
Speciality areas: Cruising Asia, Hawaii and South Pacific. Leisure travel to USA, Canada, Hawaii, UK, France, Italy, Thailand, Malaysia, Singapore, Sabah, Cook Islands, Fiji, Vanuatu, New Caledonia, Norfolk Island, New Zealand and extensively throughout Australia. Robyn loves cruising and has a broad knowledge of all the Cruise Lines. robyn@thecruisecentre.com.au
STELLA HAYCOCK Accounts Manager 26 years experience
Speciality areas: Keeping the financial wheels turning!
"Experience our Experience"
Visit us personally at:
Dedicated Team of Travel Professionals
Our dedicated team of Travel Professionals staff are amongst the most experienced and well travelled Consultants you will find. Their depth of knowledge is second to none and they will be happy to impart this knowledge to you in planning your trip.
We pride ourselves on providing our clients with a personalised, tailor-made and creative travel service in a professional & confidential 'boutique' environment. Our aim is always to exceed your service expectations.
Our dedicated team of Travel Professionals staff are amongst the most experienced and well travelled Consultants you will find. Their depth of knowledge is second to none and they will be happy to impart this knowledge to you in planning your trip.
We pride ourselves on providing our clients with a personalised, tailor-made and creative travel service in a professional & confidential 'boutique' environment. Our aim is always to exceed your service expectations.
STAFF PROFILES ~ Each staff member can help you with any area you wish to travel to, however, they all have their own particular areas of expertise. This team of highly qualified Consultants have the combined experience to provide you with the answer to whatever your travel requirements are ... you can even email them direct with your requirements.
TRAVEL CONCEPTS ~ One of Australia's most experienced agencies.
MEL HAYCOCK Managing Director 28 Years Travel Experience
Speciality areas: Luxury Hotels, Spas, Touring & Cruising - Conferences & Seminars, Special Interest Groups and Study tours - Leisure travel to Italy, France, Spain, Austria, Greece, Croatia, Morocco, Oman, UAE, Iran, Egypt, Israel, USA, Canada, Argentina, Brazil, South Africa, China, Burma, Laos, Cambodia and Vietnam ... plus the gourmet delights of Tuscany, Provence, Margaret River and Tasmania ~ Mel also loves luxury cruising and recently returned from a Silverseas cruise to Iceland and a Seabourn cruise to the Baltics ... his favourites are; Seabourn, SeaDream, Silverseas and Orion Expedition Cruises. mel@travelconcepts.com.au
DAVID BRANDON ~ "ICCA Accredited" Director 29 years travel experience.
Accredited Cruise Consultant' qualification with the International Cruise Council.
Special areas include Six Star Cruising and Luxury Hotels. David has personally experienced Silversea cruises, Seabourn Cruises, Crystal Cruises, Regent Seven Seas cruises, SeaDream Yacht Club and Oceania Cruises. Has recently stayed at the Plaza Hotel New York, Coworth Park in Ascot, Bovey Castle in Devon, The Goring Hotel in London and Grand Hotel Stockholm to name a few. david@travelconcepts.com.au
Special areas include Six Star Cruising and Luxury Hotels. David has personally experienced Silversea cruises, Seabourn Cruises, Crystal Cruises, Regent Seven Seas cruises, SeaDream Yacht Club and Oceania Cruises. Has recently stayed at the Plaza Hotel New York, Coworth Park in Ascot, Bovey Castle in Devon, The Goring Hotel in London and Grand Hotel Stockholm to name a few. david@travelconcepts.com.au
DONNA KRANAS Senior Consultant 28 Years Travel Experience
Passionate about travelling as an educational life experience and works in her hobby. Special interest in active travel including ancient cultures, history and sites, and particularly being ‘off the beaten path’.
Has travelled to New Zealand, Pacific Islands, Malaysia, Sumatra, Sabah, Bali, Thailand, Nepal, China, Japan, Hong Kong, Singapore, Maldives, South Africa, Argentina, Peru, USA, Canada, Britain and Ireland,
Morocco, Egypt, Jordan, Tunisia, Libya, Turkey, Russia, Latvia, Lithuania, Poland, Slovakia, Hungary, Romania, Slovenia, Croatia, Italy, France, Switzerland, Austria, Portugal, India and heading to Bhutan shortly. donna@travelconcepts.com.au
ISABELLE van BENTUM Senior Consultant 24 Years Travel Experience
Speciality areas: Leisure travel to Asia (i.e. Mekong river cruising), Europe ( especially BENELUX, France, Spain’s Andalucía), Brazil, Caribbean islands. Isabelle is Dutch by birth and lived in The Netherlands for 38 years and Spain for 1 year and is very familiar with all parts of Continental Europe. She loves active travel, such as skiing in Courchevel and has just returned from a river cruise through France. ivb@travelconcepts.com.au
DIANE SCHWARTZ Senior Consultant 17 Years Travel Experience
Leisure travel to UK, Ireland, USA, Canada, Switzerland, Italy (Villa stays), Greece, Austria, Germany, France (especially south France), Berlin and Prague. New Zealand, Fiji, and Japan. Recently returned from Shanghai and Terracotta Warriors at Xian. Cruised Australia to Italy via Panama Canal and Caribbean and returned via Africa. Recently cruised part of Scandinavia on Hurtigruten Cruise. Visited Darwin & Wildman Wilderness Lodge. Special interest in ancient historical sites (Diane has a Bachelor of Arts degree from UQ in Ancient Rome, Greek & Egyptian History and early North America), art, architecture, wine and food. dianes@travelconcepts.com.au
CARMEN FORD Senior Consultant 27 years travel experience
"ICCA Accredited Cruise Consultant" qualification with the International Cruise Council.
Speciality areas: Carmen has travelled to most unfrozen countries and specializes in personalised itineraries through Europe, especially her favourites of Italy, France, Spain, Morocco & Greece and more recently, Slovenia, Croatia, Japan and Russia. She has just cruised on the new Orion II in Borneo and she has also cruised on and loves the luxury cruise lines like Seabourn , Regent & Orion. Carmen knows all the great little B&B's and off the beaten path things that make your holiday one of those memorable experiences.
carmen@travelconcepts.com.au
carmen@travelconcepts.com.au
LYNN LAW Senior Consultant 40 Years Travel Experience
Speciality areas: Everywhere! - Lynn has lived in New York, Vancouver and Jordan and specialises in tailor-made arrangements to suit individual needs. Her knowledge of USA, Canada, South Pacific, North Africa & the Middle East, Vietnam, Laos and Cambodia, coupled with 'Round World' airfares as well as Special Interest Tours (especially Ladies Shopping Tours) make Lynn a great 'all rounder'
GILDA McMANUS Senior Consultant 25 Years Travel Experience
"ICCA Master Cruise Consultant" qualification with the International Cruise Council.
Speciality areas: Corporate travel specialist. Gilda loves cruising the Caribbean, Mediterranean and South Pacific. Gilda is also our resident expert on "family" itineraries to Asia, Europe, North America and the South Pacific. gilda@travelconcepts.com.au
"ICCA Master Cruise Consultant" qualification with the International Cruise Council.
Speciality areas: Corporate travel specialist. Gilda loves cruising the Caribbean, Mediterranean and South Pacific. Gilda is also our resident expert on "family" itineraries to Asia, Europe, North America and the South Pacific. gilda@travelconcepts.com.au
THE CRUISE CENTRE: (a subsidiary of Travel Concepts)
Cruising is now the fastest growing sector of the travel industry ~ worldwide!
Because of this we set up a specialised Cruise division, eight years ago, with dedicated Cruise experts to service this important part of the travel industry.
"The Cruise Centre" is now the largest Cruise agency in Brisbane and also the most qualified with the International Cruise Council of Australasia, with more ICCA accredited cruise consultants than any other agency.
"The Cruise Centre" is now the largest Cruise agency in Brisbane and also the most qualified with the International Cruise Council of Australasia, with more ICCA accredited cruise consultants than any other agency.
ELIZABETH CLARKE ~ Cruise Manager & "ICCA Master" 25 years travel experience.
‘ICCA Master Cruise Consultant' qualification with the International Cruise Council.
Speciality areas: Alaska, Canada, USA, Mexican Riviera, South America, Asia, South Pacific, Europe, Africa and the Middle East ... Seabourn cruises, Orion Kimberley cruises and Tauck Tours in particular.
Elizabeth has an incredible knowledge of which ships are cruising where, and "what's on offer". elizabeth@thecruisecentre.com.au
Speciality areas: Alaska, Canada, USA, Mexican Riviera, South America, Asia, South Pacific, Europe, Africa and the Middle East ... Seabourn cruises, Orion Kimberley cruises and Tauck Tours in particular.
Elizabeth has an incredible knowledge of which ships are cruising where, and "what's on offer". elizabeth@thecruisecentre.com.au
ANDREA DONALD ~ "ICCA Master" Cruise Consultant 42 years travel experience.
"Master Cruise Consultant' qualification with the International Cruise Council
Enthusiastic about all cruising from small ships to ocean liners. Personally enjoys the mainly smaller (& mid size) ships which visit the “ off the beaten track” ports, with in depth onboard lecturers, eg; an Alaskan cruise on Prince William Sound. Andrea’s main highlights are; River cruises in Europe, the Mekong and Borneo; Adventure travel in the Kimberley; Touring in the Canadian Rockies, The Netherlands, Slovenia, UK, Spain and WW1 battle fields in Northern France. andrea@thecruisecentre.com.au
LOLA SCHERMA ~ "ICCA Master" Cruise Consultant 10 years Travel Experience
‘ICCA Master Cruise Consultant' qualification with the International Cruise Council.
Speciality areas: Cruising throughout Australia, New Zealand, South Pacific and Europe, especially around Italy where she enjoys speaking the language! River cruising through the Netherlands, Germany and Rhine areas. Leisure travel to USA, UK, Thailand, Bali, China, Singapore, Fiji, Mauritius, Egypt and parts of the Middle East. Especially loves all the luxury cruise lines and gorgeous island resorts! Lola brings all her experience, passion and expertise to make her clients' vacations all they dreamed them to be!
ROBYN STEVENS ~ "ICCA Accredited" Cruise Consultant 16 years Travel Experience
"ICCA Accredited Consultant" qualification with the International Cruise Council.
Speciality areas: Cruising Asia, Hawaii and South Pacific. Leisure travel to USA, Canada, Hawaii, UK, France, Italy, Thailand, Malaysia, Singapore, Sabah, Cook Islands, Fiji, Vanuatu, New Caledonia, Norfolk Island, New Zealand and extensively throughout Australia. Robyn loves cruising and has a broad knowledge of all the Cruise Lines. robyn@thecruisecentre.com.au
Speciality areas: Cruising Asia, Hawaii and South Pacific. Leisure travel to USA, Canada, Hawaii, UK, France, Italy, Thailand, Malaysia, Singapore, Sabah, Cook Islands, Fiji, Vanuatu, New Caledonia, Norfolk Island, New Zealand and extensively throughout Australia. Robyn loves cruising and has a broad knowledge of all the Cruise Lines. robyn@thecruisecentre.com.au
STELLA HAYCOCK Accounts Manager 26 years experience
Speciality areas: Keeping the financial wheels turning!
"Experience our Experience"
Visit us personally at:
.jpg)
Ground Floor Lobby
33 Park Road (PO Box 2250)
Milton QLD 4064 AUSTRALIA
FREECALL: 1800 770 599
Telephone: + 61 7 3368 3733
Facsimile: + 61 7 3369 0748
E-mail: info@travelconcepts.com.au
OR
Ground Floor Lobby
33 Park Road (PO Box 2250)
Milton QLD 4064 AUSTRALIA
FREECALL: 1800 428 105
Telephone: + 61 7 3368 2113
Facsimile: + 61 7 3369 0748
E-mail: cruise@thecruisecentre.com.au
www.thecruisecentre.com.au
OR
Link to our specialist LUXURY site
Ground Floor Lobby
33 Park Road (PO Box 2250)
Milton QLD 4064 AUSTRALIA
FREECALL: 1800 770 599
Telephone: + 61 7 3368 3733
Facsimile: + 61 7 3369 0748
E-mail: travel@luxurytraveller.biz
www.luxurytraveller.biz
